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Forums :: Ask Instructor David Barrett

Loading videos are very slow taking 10 minutes to load 2 minutes

11 replies [Last post]
Tue, 06/14/2011 - 18:06
528hemi
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David,

Has anyone else been having issues with the loading of the videos lately? I noticed over the last month it getting
slower but now it is just about un-usable for me. I tried 3 computers in my house and they are all the same.

Thanks 528hemi

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Tue, 06/14/2011 - 20:21
#1
David Barrett
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Answer

We'll look into this, thanks.

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Tue, 06/14/2011 - 20:30
#2
David Barrett
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Question

Where are you located... city and state?

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Wed, 06/15/2011 - 05:39
#3
528hemi
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Hi David, I am located in

Hi David,

I am located in Monroe NY. This morning all the loading was back to normal. I wil lsee how it is later tonight.
I am thinking it might be possible to many people watching videos when I am accessing the site. I usually am on between 8pm and 10 pm.

Thanks again

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Wed, 06/15/2011 - 08:08
#4
David Barrett
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Answer

We did some digging and found that the Amazon Cloud servers (which is a huge system... the industry standard) had some serious issues. Right now they're good to go, so we'll cross our fingers that it will be rare for this. Yes, peak traffic will slow videos down, no doubt.

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Wed, 06/15/2011 - 11:52
#5
528hemi
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Will let you know how it is

Will let you know how it is tonight.

Thanks 528hemi

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Wed, 06/15/2011 - 17:53
#6
528hemi
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It is 8:52pm EST and it is

It is 8:52pm EST and it is dog slow and basically un-usable. Can you check the performance of your server at this time of the day?

Thanks 528hemi

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Wed, 06/15/2011 - 21:46
#7
528hemi
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Another update. 12:45am It

Another update.

12:45am It is fast again!

528hemi

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Sat, 06/18/2011 - 23:22
#8
Harplayer
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Loading videos are very slow taking 10 minutes to load 2 minutes

I was having trouble down Loading on Internet Explore also ( and it didn't load @ all ). I Tried it on Fire Fox and it worked ( 4 got about F.F. )
Now it still takes a little time. But it won't take 10mins.

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Sun, 06/19/2011 - 17:41
#9
528hemi
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Just tried firefox and it is

Just tried firefox and it is the same...Very slow and basically un-usable at 8:40pm EST

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Fri, 06/24/2011 - 07:21
#10
David Barrett Admin
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Comment

You can check the Amazon Cloudfront status (what we use... and most the industry uses for video) for your area at http://status.aws.amazon.com/

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Sat, 07/02/2011 - 20:13
#11
528hemi
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David, Just wanted to let

David,

Just wanted to let you know that everything has been back to normal for the last 4 days... No issues at all videos are loading fast!

Not sure what it was but hopefully it will continue to be good!

Thanks
528hemi

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